Plans and usage
Settings → Billing & Usage carries two plans, because transactional and marketing mail are billed on different things.
The two plans
Transactional is billed on accepted sends. A send counts when the relay accepts a message for delivery, which is before any receiving server has had its say. A message that bounces has still been accepted, so it still counts.
Marketing is billed on contacts stored, not on how much you send. Adding a contact to your audience moves this meter; sending a campaign does not. Cleaning out contacts you never mail is what brings it down.
Each plan shows its name, its monthly price and its renewal date.
The meters
The main meter is usage against the plan's allowance for the current period, with the percentage alongside. It turns amber at 80% and red once you reach the limit, so you notice before the number matters.
Transactional plans also carry a daily meter. It resets at midnight UTC, not at your local midnight, which is worth knowing if you batch a large send in the evening.
A plan with no limit says so rather than showing a percentage of nothing.
The projection
Under a transactional plan with a limit, Epostix projects where you will land:
At the current pace: 75,351 sends by 1 Sept 2026, €19.01 overage
This is your usage so far extrapolated at an even rate to the end of the period. It is a forecast, not a bill, and the screen says so.
Read it as a warning rather than a number. An even rate is exactly what most sending is not: a projection made three days into a period, or one that does not know about the campaign you are sending on Friday, will be wrong. Its use is to tell you early that the current pace ends somewhere you did not intend.
Projections are not shown for marketing plans, since contacts do not accumulate at a pace the way sends do.
Overage
Overage is what each additional 1,000 sends costs once you pass the allowance, shown per plan. Some plans are not charged overage at all and say so.
Going over does not stop your sending. That is the point of overage: a transactional plan that stopped at the limit would take your password resets down with it.
Dedicated IP
A dedicated IP is a sending address used only by your workspace, added as a monthly add-on billed with the transactional plan.
It is worth having once your volume is steady and you want a reputation that is yours alone. Below that, a shared address is genuinely better, because reputation is built on consistent volume and a quiet dedicated address has none.
Ordering one is not instant. The screen shows Ordered while our operations team provisions the address.
Invoices and payment methods
Receipts, VAT details and the card on file are handled by Stripe. Open billing portal takes you to the same record Stripe emails you.
Epostix does not hold your card details, which is why there is no card form on this screen.
Bespoke plans
A workspace on a bespoke agreement shows its usage as normal but no limits, no overage and no plan controls, and says to contact us to change it. The usual pricing does not apply, so there is nothing on this screen to change.